Security questionnaires often become more difficult than they need to be because companies treat them as a trap and respond defensively. In trying to be precise, especially with overly literal “No (but…)” answers, they end up overexplaining and making acceptable controls look like risks. The issue is often made worse by the wrong people handling them, with developers being too literal and sales too loose. A better approach is to focus on the intent behind each question and answer based on whether your controls meet that intent in substance, keeping explanations clear and proportionate rather than defensive.
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